Dohtur at 11:17, 10 August 2016

2016-08-10T11:17:05Z

Dohtur: Created page with "Sometimes a situation may occur when you need to change the status of a payment in X-Payments without actually completing the respective transaction via the payment gateway. F..."

2015-08-07T13:03:35Z

Created page with "Sometimes a situation may occur when you need to change the status of a payment in X-Payments without actually completing the respective transaction via the payment gateway. F..."

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Sometimes a situation may occur when you need to change the status of a payment in X-Payments without actually completing the respective transaction via the payment gateway. For example, you may need to "mark" a payment as captured when you know that the funds have been successfully moved to your account, but the information about the payment status change was not sent to X-Payments (i.e., X-Payments did not receive a callback request from the payment gateway - because the payment gateway does not support this feature or was down). In this case you should use the 'Emulate transaction' feature.

'''To emulate a transaction''':

X-Payments 1.0:
# On the payment details page, click the Emulate transaction link. The 'Emulate transaction' section opens: [[File:Auth_capture4.gif|border]]
# Make sure that the amount shown in the input box is correct. If you need to use a partial amount, adjust the contents of the input box accordingly - the transaction will be completed only for the specified amount (NB: Your payment gateway must support partial transactions!).
# Click the transaction action button (for example, '''Capture''').

X-Payments 2.0:
# On the payment details page, locate the section for Capture/Void/Refund actions: [[File:XP2.0_capture_void.png]] or [[File:XP2.0_refund.png]]
# Make sure that the amount shown in the input box is correct. If you need to use a partial amount, adjust the contents of the input box accordingly - the transaction will be completed only for the specified amount (NB: Your payment gateway must support partial transactions!).
# ''Capture/Refund transactions'': Select the '''Emulate transaction''' check box below the input box. ''Void'': Select the '''Emulate transaction''' check box next to the '''Void''' button.
# Click the transaction action button ('''Capture''', '''Refund''' or '''Void''').

As a result, the transaction status will be updated in X-Payments - without the information being sent to the payment gateway. The information about the transaction status change will also be sent to the online store, and - provided that the online store supports this feature (X-Cart does) - the order status in the store will be automatically updated as well.

[[Category:X-Payments User Manual]]

@@ Line 1: / Line 1: @@
-Sometimes a situation may occur when you need to change the status of a payment in X-Payments without actually completing the respective transaction via the payment gateway. For example, you may need to "mark" a payment as captured when you know that the funds have been successfully moved to your account, but the information about the payment status change was not sent to X-Payments (i.e., X-Payments did not receive a callback request from the payment gateway - because the payment gateway does not support this feature or was down). In this case you should use the 'Emulate transaction' feature.
+Sometimes a situation may occur when you need to change the status of a payment in X-Payments without actually completing the respective transaction via the payment gateway. For example, you may need to "mark" a payment as captured when you know that the funds have been successfully moved to your account, but the information about the payment status change was not sent to X-Payments (i.e., X-Payments did not receive a callback request from the payment gateway - because the payment gateway does not support this feature or was down). In this case, you should use the 'Emulate transaction' feature. As a result, the transaction status will be updated in X-Payments - without the information being sent to the payment gateway. The information about the transaction status change will also be sent to the online store, and - provided that the online store supports this feature (X-Cart does) - the order status in the store will be automatically updated as well.
 '''To emulate a transaction''':
 X-Payments 1.0:
@@ Line 8: / Line 15: @@
 # Click the transaction action button (for example, '''Capture''').
 [[Category:X-Payments User Manual]]

X-Payments:Emulating transactions - Revision history

Dohtur at 11:17, 10 August 2016

Dohtur: Created page with "Sometimes a situation may occur when you need to change the status of a payment in X-Payments without actually completing the respective transaction via the payment gateway. F..."