X-Payments:Signifyd fraud protection and chargeback prevention - Revision history

Dohtur at 11:43, 5 July 2021

2021-07-05T11:43:36Z

Dohtur at 11:38, 5 July 2021

2021-07-05T11:38:27Z

Dohtur at 11:33, 5 July 2021

2021-07-05T11:33:58Z

Dohtur at 11:32, 5 July 2021

2021-07-05T11:32:00Z

Dohtur at 13:52, 19 December 2018

2018-12-19T13:52:12Z

Dohtur: /* Signifyd results in X-Payments */

2017-12-27T21:27:36Z

‎Signifyd results in X-Payments

Dohtur: /* Signifyd results in X-Payments */

2017-12-27T21:25:05Z

‎Signifyd results in X-Payments

Dohtur at 21:02, 27 December 2017

2017-12-27T21:02:12Z

Dohtur at 20:33, 27 December 2017

2017-12-27T20:33:26Z

Dohtur at 10:07, 27 December 2017

2017-12-27T10:07:52Z

@@ Line 18: / Line 18: @@
 # Log in to X-Payments.<br />
 # Go to the details of the X-Payments payment configuration that you intend to use with Signifyd. This can be found under '''Settings''' > '''Payment configurations'''. You can use an existing payment configuration or add a new payment configuration. Should you decide to add a new payment configuration, you will have to re-import your X-Payments payment methods into your store. To add Signifyd to the payment configuration you require, you will need to update the payment configuration settings with "Signifyd - Guaranteed Fraud Protection" selected in the '''Antifraud service''' field by clicking the '''Save''' button.<br />[[File:xp31_signifyd_option.png|800px|border]]<br />
-# Once the payment configuration details have been updated, a '''Configure''' link for Signifyd will be displayed near the '''Antifraud service''' field.<br />[[File:xp31_signifyd_configure_link.png|800px|border]]<br />Click on that link to access the Signifyd configuration settings page in X-Payments.<br />As an alternative, you can access your Signifyd configuration settings via a link on the Payment Configurations page:<br />[[File:xp31_signifyd_configure_link2.png|800px|border]]<br />The Signifyd configuration settings page looks like the following:<br />[[File:xp31_signifyd_configuration_4_auth_net.png|800px|border]]<br />
+# Once the payment configuration details have been updated, a '''Configure''' link for Signifyd will be displayed near the '''Antifraud service''' field.<br />[[File:xp31_signifyd_configure_link.png|800px|border]]<br />Click on that link to access the Signifyd configuration settings page in X-Payments.<br />As an alternative, you can access your Signifyd configuration settings via a link on the Payment Configurations page:<br />[[File:xp31_signifyd_configure_link2.png|800px|border]]<br />The Signifyd configuration settings page looks like the following:<br />[[File:xp31_signifyd_configuration_4_auth_net_1.png|800px|border]]<br />
 # In a new browser tab or window, go to the Signifyd console at https://app.signifyd.com/ <br />[[File:xp31_signifyd_app_login_screen.png|800px|border]]<br />Make sure you have a ''team'' set up in your Signifyd account (See "[https://www.signifyd.com/resources/faq/working-with-teams/how-do-i-create-a-team/ How do I create a team]"). Also make sure you have an ''API key'' generated for that team (See "[https://www.signifyd.com/resources/faq/api/how-do-i-create-an-api-key/ How do I create an API key]").
 # On the page with Signifyd configuration settings in X-Payments, find a URL in the field marked "Enter the following URL in the Webhook Address field". The URL should look like https://<your_xpayments_domain>/callback.php. Copy this URL to clipboard, switch back to the browser tab or window where you have the Signifyd console open.

@@ Line 29: / Line 29: @@
 # Get the API key for your Signifyd team, go back to the browser tab or window with X-Payments and paste the API key into the '''API Key''' field on the page with your Signifyd configuration settings.
 # If you want X-Payments to give you a warning when Signifyd score for a transaction is below a certain threshold, set the threshold value using the '''Warning score threshold''' setting on the Signifyd configuration settings page in X-Payments. Signifyd score is a value from 0 to 1000; 0 indicates the highest risk of fraud, 1000 indicates the lowest risk. For example, if you set the threshold to 600, and a transaction gets a score of 473, it will be deemed potentially fraudulent and flagged for manual review.
-# Click '''Save''' to save your Signifyd configuration in X-Payments.<br />[[File:xp31_signifyd_configuration_4_auth_net1.png|800px|border]]<br />The status of the configuration will be updated to ''Enabled'' (Note the green status button):<br />[[File:xp31_signifyd_enabled.png|800px|border]]<br />
+# Click '''Save''' to save your Signifyd configuration in X-Payments.<br />[[File:xp31_signifyd_configuration_4_auth_net1_1.png|800px|border]]<br />The status of the configuration will be updated to ''Enabled'' (Note the green status button):<br />[[File:xp31_signifyd_enabled_1.png|800px|border]]<br />
 # Go back to the tab or window with the Signifyd console and test the webhooks you have created. For each of the webhooks, click the '''Test''' button. If your X-Payments installation has been connected to your Signifyd account correctly, you should see the message "Event successfully posted" shown on the same line with the webhook you are testing:<br />[[File:xp31_signifyd_event_successfully_posted.png|800px|border]]<br />
 That is all. Signifyd is ready to use with your payment method.
@@ Line 49: / Line 49: @@
 * [https://www.signifyd.com/resources/faq/general/how-does-signifyd-score-a-transaction/ How does Signifyd score a transaction?]
 By clicking on the Transaction ID link in this section you can access the details of the respective case on the Signifyd end where you can learn more about the transaction to decide whether it would be safe to accept it.<br />
-:[[File:xp31_signifyd_manual_review.png|800px|border]]<br />
+:[[File:xp31_signifyd_manual_review_1.png|800px|border]]<br />
 If you scroll up the order details page in your X-Cart 5 store, you will find the section of the order details showing payment-related information.<br />In the case of a transaction flagged for manual review, this section will show a warning of potential fraud risk related with this transaction and will provide the buttons '''Accept''' and '''Decline''' so you can specify whether you want to accept it:<br />
 :[[File:xp31_signifyd_accept_decline.png|800px|border]]<br />

@@ Line 22: / Line 22: @@
 # On the page with Signifyd configuration settings in X-Payments, find a URL in the field marked "Enter the following URL in the Webhook Address field". The URL should look like https://<your_xpayments_domain>/callback.php. Copy this URL to clipboard, switch back to the browser tab or window where you have the Signifyd console open.
 # Go to the [https://app.signifyd.com/settings/notifications Notifications] page, scroll down to the Webhooks section.
-# Use the Webhooks section to add some webhooks. To create a webhook, paste the URL you have copied into the '''Webhook Address''' field, then select the proper '''Team''' and '''Event Type''' values.<br />[[File:xp31_signifyd_notifications_webhooks.png|800px|border]]<br />You should create webhooks for each of the following event types:
+# Use the Webhooks section to add some webhooks. To create a webhook, paste the URL you have copied into the '''Webhook Address''' field, then select the proper '''Team''' and '''Event Type''' values.<br />[[File:xp31_signifyd_notifications_webhooks_1.png|800px|border]]<br />You should create webhooks for each of the following event types:
 #* Case Creation,
 #* Case Rescore,

@@ Line 26: / Line 26: @@
 #* Case Rescore,
 #* Case Review,
-#* Guarantee Completion.<br />As a result, the contents of your Webhooks section should look similar to the following:<br />[[File:xp31_signifyd_notifications_webhooks1.png|800px|border]]
+#* Guarantee Completion.<br />As a result, the contents of your Webhooks section should look similar to the following:<br />[[File:xp31_signifyd_notifications_webhooks1_1.png|800px|border]]
 # Get the API key for your Signifyd team, go back to the browser tab or window with X-Payments and paste the API key into the '''API Key''' field on the page with your Signifyd configuration settings.
 # If you want X-Payments to give you a warning when Signifyd score for a transaction is below a certain threshold, set the threshold value using the '''Warning score threshold''' setting on the Signifyd configuration settings page in X-Payments. Signifyd score is a value from 0 to 1000; 0 indicates the highest risk of fraud, 1000 indicates the lowest risk. For example, if you set the threshold to 600, and a transaction gets a score of 473, it will be deemed potentially fraudulent and flagged for manual review.

@@ Line 32: / Line 32: @@
 # Go back to the tab or window with the Signifyd console and test the webhooks you have created. For each of the webhooks, click the '''Test''' button. If your X-Payments installation has been connected to your Signifyd account correctly, you should see the message "Event successfully posted" shown on the same line with the webhook you are testing:<br />[[File:xp31_signifyd_event_successfully_posted.png|800px|border]]<br />
 That is all. Signifyd is ready to use with your payment method.
 ==Using Signifyd to score transactions==

@@ Line 38: / Line 38: @@
 :[[File:xp31_signifyd_antifraud_check_passed.png|800px|border]]<br />
 You can view the detailed Signifyd check results for the transaction by following the link "Transaction details on the Signifyd web-site: <Signifyd Case ID>".
-You can also choose to [cancel] Signifyd [https://www.signifyd.com/resources/manual/signifyd-guarantee/signifyd-guarantee/ case guarantee] by clicking the ''''Cancel case guarantee'' button.
+You can also choose to [cancel] Signifyd [https://www.signifyd.com/resources/manual/signifyd-guarantee/signifyd-guarantee/ case guarantee] by clicking the '''Cancel case guarantee''' button.
 ===Signifyd results in X-Cart 5===

@@ Line 37: / Line 37: @@
 Once a payment transaction is scored by Signifyd, you will be able to view the results of the check conducted by Signifyd on the Payment details page created for this payment in your X-Payments. For example, here you can see the results of such a check for a transaction with a low Signifyd score (below the threshold set in X-Payments):<br />
 :[[File:xp31_signifyd_antifraud_check_passed.png|800px|border]]<br />
 ===Signifyd results in X-Cart 5===
 In your X-Cart 5 store, transactions checked by Signifyd will be marked with a shield icon:<br />

@@ Line 33: / Line 33: @@
 That is all. Signifyd is ready to use with your payment method.
-==Using Signifyd to score transactions (X-Cart 5)==
+==Using Signifyd to score transactions==
+===Signifyd results in X-Payments===
 In your X-Cart 5 store, transactions checked by Signifyd will be marked with a shield icon:<br />
 :[[File:xp31_signifyd_order_list_view.png|800px|border]]<br />

@@ Line 1: / Line 1: @@
 X-Payments 3.1.0 and later provides an integration with [https://www.signifyd.com/ Signinfyd], a popular fraud protection solution for E-Commerce.
@@ Line 46: / Line 50: @@
 :[[File:xp31_signifyd_check_result_passed.png|800px|border]]<br />
 (The buttons '''Accept''' and '''Decline''' will not be provided either.)