X-Payments:Finding out the order state for X-Payments orders when using X-Payments with Magento

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General information about the current state of an X-Payments order can be viewed in the X-Payment Order State section of the order details.

To access this section:

  1. In the Admin panel, select Sales > Orders:
    Sales orders.png

  2. In the Orders list, locate the X-Payments order for which you want to view the information and click to open the order details.
    Order to capture.png

  3. In the Order View menu on the left-hand side of the screen, select the X-Payment Order State tab. This opens the X-Payments Order State page providing the most up-to-date information about the order state (The information is updated every time the page is loaded or refreshed in the web browser).

    X-Payments Order State page - using X-Payments connector version 1.8.0 or later:
    Xp magento order state page.png

    On the snapshot above, we see information pertaining to Order #145000008 created on Jan 29, 2018 12:44:44 PM. Based on the table data, we can assume that the order was created for the amount of $457.80. An authorization was obtained for $457.80. The sum has not yet been captured. The result payment status is authorized.

    X-Payments Order State page - using X-Payments connector version prior to 1.8.0:
    Xp order state.png

    On the snapshot above, we see information pertaining to Order #100000098 created on Jan 14, 2015 7:20:43 AM. Based on the table data, we can assume that the order was created for the amount of $110.80. An authorization was obtained for $110.80, of which $110.80 were captured. No refunds were given. The result payment status is charged.

    Should we need more information about the specific transactions that were performed on the order, we can expand the section Transaction list for order # by clicking on its header:
    Transaction list.png

    The result will be detailed information about all the payment related transactions that have been performed on this order:

    Transaction list - using X-Payments connector version prior to 1.8.0:
    Transaction list1.png