Difference between revisions of "XP Cloud:Voiding an Authorization"
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# In the list of payments on the Payments page, locate the payment for which you want to void an authorization and open its details for viewing. | # In the list of payments on the Payments page, locate the payment for which you want to void an authorization and open its details for viewing. | ||
# On the Payment details page, locate the section for Capture/Void actions:<br />[[File:xpc_capture_auth_detailsview.png|740px|border]]<br /> | # On the Payment details page, locate the section for Capture/Void actions:<br />[[File:xpc_capture_auth_detailsview.png|740px|border]]<br /> | ||
| − | # Click '''Void'''.<br />[[File:xpc_void_auth_detailsview.png|740px|border]]<br /> | + | # Click '''Void'''.<br />[[File:xpc_void_auth_detailsview.png|740px|border]]<br />The payment will be declined:<br />[[File:xpc_void_auth_detailsview1.png|740px|border]]<br /> |
Note that once an authorization has been voided, you will no longer be able to capture the payment - it will be declined. | Note that once an authorization has been voided, you will no longer be able to capture the payment - it will be declined. | ||
Revision as of 14:22, 17 February 2020
Depending on the payment gateway you use, you may be able to void authorizations.
To void an authorization:
- In the list of payments on the Payments page, locate the payment for which you want to void an authorization and open its details for viewing.
- On the Payment details page, locate the section for Capture/Void actions:
- Click Void.
The payment will be declined:
Note that once an authorization has been voided, you will no longer be able to capture the payment - it will be declined.
