Difference between revisions of "XP Cloud:Voiding an Authorization"

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m (Mouse moved page X-Payments Cloud:Voiding an Authorization to XP Cloud:Voiding an Authorization: Test page move from API)
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'''To void an authorization''':
 
'''To void an authorization''':
 
# In the list of payments on the Payments page, locate the payment for which you want to void an authorization and open its details for viewing.  
 
# In the list of payments on the Payments page, locate the payment for which you want to void an authorization and open its details for viewing.  
# On the Payment details page, locate the section for Capture/Void actions:<br />[[File:xpc_capture_auth_detailsview.png|740px|border]]<br />
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# On the Payment details page, locate the section for Capture/Void actions:<br />[[File:xpc_capture_auth_detailsview.png|670px|border]]<br />
# Click '''Void'''.<br />[[File:xpc_void_auth_detailsview.png|740px|border]]<br />The payment will be declined:<br />[[File:xpc_void_auth_detailsview1.png|740px|border]]<br />
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# Click '''Void'''.<br />[[File:xpc_void_auth_detailsview.png|670px|border]]<br />The payment will be declined:<br />[[File:xpc_void_auth_detailsview1.png|670px|border]]<br />
  
 
Note that once an authorization has been voided, you will no longer be able to capture the payment - it will be declined.
 
Note that once an authorization has been voided, you will no longer be able to capture the payment - it will be declined.

Revision as of 17:17, 2 March 2020

Depending on the payment gateway you use, you may be able to void authorizations.

To void an authorization:

  1. In the list of payments on the Payments page, locate the payment for which you want to void an authorization and open its details for viewing.
  2. On the Payment details page, locate the section for Capture/Void actions:
    Xpc capture auth detailsview.png
  3. Click Void.
    Xpc void auth detailsview.png
    The payment will be declined:
    Xpc void auth detailsview1.png

Note that once an authorization has been voided, you will no longer be able to capture the payment - it will be declined.