X-Payments Cloud:Setting up User Authentication with SMS/Text Messages

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X-Payments Cloud User Manual
  1. X-Payments Cloud: General information
  2. System requirements
  3. Getting started with X-Payments Cloud
  4. Two-factor User Authentication
  5. Configuring X-Payments Cloud
  6. Managing Users
  7. Customizing the User Interface
  8. Managing Payments
  9. Supported Payment Gateways


X-Payments Cloud can be set up to use an authentication method based on using one-time passwords received via SMS/text messages. The service is provided by Twilio.

To set up user authentication via SMS/text messages, follow these steps:

  1. Go to the configuration page for the user authentication method based on using SMS/text messages (2-step authentication via SMS/text messages).
    Xpc sms auth2.png
    This page opens automatically after you select SMS/text messages as your preferred user authentication method on your first login to X-Payments Cloud from your store.
    Xpc sms auth1.png
    Also, you can access this page at any time using the "SMS/Text message configure" link on your X-Payments Cloud profile details page (Profile > View details):
    Xpc sms auth link.png
  2. Use the Phone number field to specify the phone number that you would like to use to receive SMS/text messages with one-time passwords for the second step of user authentication. Click Save to save the changes.
    Xpc sms auth3.png
    The phone number will be saved, and a new message - "The phone number is not verified" - will be displayed.
  3. Verify the phone number you have added.
    Click the Send verification code button:
    Xpc sms auth4.png
    Once you do it, an SMS/text message with a one-time password for user authentication will be sent to your phone, and the Send verification code button will be replaced with a blank field for verification. Type the one-time password you have received into this field, then click Verify.
    Xpc sms auth5.png
    Provided that the password is correct, a message saying "The phone number is verified" will be displayed:
    Xpc sms auth6.png
    This means user authentication via SMS/text messages has been set up and enabled successfully.

Now if you use this user authentication method, you will need to use one-time passwords sent to your phone.

Xpc sms auth.png

Important: After setting up your preferred user authentication method, be sure to create and save a list of backup codes for access to X-Payments:

If necessary, you can change the phone number at which you receive SMS/text messages with one-time passwords. Note that to complete the task you will be required to enter a one-time password from an SMS/text message sent to your currently connected device (If you have authentication via Google Authenticator enabled as an additional method, you can also use a one-time password generated by Google Authenticator instead of the password from the SMS/text messsage - these passwords are the same and can be used interchangeably).