XP Cloud:Changing a User's Account Status

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X-Payments Cloud User Manual
  1. X-Payments Cloud: General information
  2. Get Started with X-Payments Cloud
  3. Two-factor User Authentication
  4. General Settings
  5. Payment Configurations
  6. 3D-Secure Settings
  7. KOUNT Antifraud Screening
  8. NoFraud Fraud Prevention
  9. Signifyd Fraud Protection
  10. Manage Users
  11. Customize the User Interface
  12. Manage Payments
  13. Supported Payment Gateways

The current status of a user account is visible on the 'Users List' page:

XP2.0 account status1.png

and on the 'Account details: <user name>' page:

XP2.0 account status.png

The X-Payments Cloud root administrator can change the account status of other users.

If you are the root admin, to change the status of a user account, do one of the following:

  • On the 'Users List' page, click the button dropdown element opposite the user name and select the required action (Lock / Unlock) from the menu:
    XP2.0 lock user l.png
  • On the 'Account details: <user name>' page, click the button dropdown element at the bottom of the page and select the required action (Lock account/Unlock account):
    XP2.0 lock user detpage.png