XP Cloud:Clearing Cardholder Data

From X-Payments Help
Jump to: navigation, search
X-Payments Cloud User Manual
  1. X-Payments Cloud: General information
  2. Getting started with X-Payments Cloud
  3. Two-factor User Authentication
  4. General Settings
  5. Payment Configurations
  6. 3D-Secure Settings
  7. KOUNT Antifraud Screening
  8. NoFraud Fraud Prevention
  9. Signifyd Fraud Protection
  10. Managing Users
  11. Customizing the User Interface
  12. Managing Payments
  13. Supported Payment Gateways

For the vast majority of payment gateways, X-Payments Cloud does not store cardholder data. However, a few payment gateway integrations require that cardholder data be stored so the merchant can issue a refund. For the payments that have associated stored cardholder data, the stored cardholder data can be removed via the Payments page.

To remove stored cardholder data for specific payments:

  1. Select the payment(s) for which you would like to remove stored cardholder data.
  2. Click the More actions link in the Payments list table header and select Clear cardholder data.
    Xpc clear cardholder data.png
    The stored cardholder data will be removed.

To remove stored cardholder data for all payments, click the More actions link in the Payments list table header and select Clear all cardholder data. The stored cardholder data will be removed.

It is also possible to remove stored cardholder data for a specific payment via the Payment details page of that payment: simply click on the Clear cardholder data link.