XP Cloud:Searching for Payments

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X-Payments Cloud User Manual
  1. X-Payments Cloud: General information
  2. Get Started with X-Payments Cloud
  3. Two-factor User Authentication
  4. General Settings
  5. Payment Configurations
  6. 3D-Secure Settings
  7. KOUNT Antifraud Screening
  8. NoFraud Fraud Prevention
  9. Signifyd Fraud Protection
  10. Manage Users
  11. Customize the User Interface
  12. Manage Payments
  13. Supported Payment Gateways

X-Payments Cloud allows you to filter the payments list to find specific payments based on certain criteria.

To search for a payment or a group of payments:

  1. Click on the Advanced search link above the Payments table to access the Advanced search form:
    Xpc payments table advanced search.png
  2. In the Advanced search form, specify your search criteria:
    • Reference ID: Reference ID associated with the payment(s). Reference ID is obtained from the online store. It identifies the online store order for which the payment was made.
    • Customer name: Name of the customer associated with the payment(s).
    • Email: Email address of the customer associated with the payment(s).
    • Payment configuration: The payment configuration that was used for the payment(s).
    • Customer IP: The IP address of the customer associated with the payment(s).
    • Payment ID: The payment ID.
    • Status: Specify the payment statuses you want to be displayed.
    • Date: Specify the time period during which the payment(s) were submitted/updated.
    • Amount: Specify the currency that was used for the payment(s) and the payment amount range.
    • All payments related to this one: If searching for all the payments associated with a specific payment, enable this checkbox.
  3. Click Search payments. The Advanced search will be closed, and you will see a list of payments filtered according to the search criteria you have provided.

To clear the Advanced search form and start over, use the Reset form button at the bottom of the form.