View source for XP Cloud:Setting up User Authentication with Backup Codes

We strongly recommend that you set up more than one method to verify your user identity for 2-factor user authentication in X-Payments Cloud. At the very least, you should create and save a list of backup codes. These codes will help you to regain access to the X-Payments Cloud admin panel if you lose the device associated with your two-factor authentication settings, or if the authentication method you normally use becomes unavailable for some reason.

To create your list of backup codes:
# In the X-Payments Cloud admin panel, go to your profile details page ('''Profile''' > '''View details''') and click on the "Backup codes <u>configure</u>" link:<br />[[File:xpc_backup_codes_configure.png|740 px|border]]<br />This opens the '''Backup codes''' page:<br />[[File:xpc_backup_codes_page.png|740 px|border]]<br />
# On the page, select to '''Generate backup codes''':<br />[[File:xpc_backup_codes_generate.png|740 px|border]]<br />A popup window will be displayed providing a form for you to enter a one-time password from your preferred authentication method:<br />[[File:xpc_backup_codes_generate1.png|740 px|border]]<br />Type in the one-time password from Google Authenticator or an SMS/text message and click Enter. The popup window will be closed, and you will see a list of backup codes generated for you:<br />[[File:xpc_backup_codes_generated.png|740 px|border]]<br />Note that the codes are unusable until you confirm you have saved them, so be sure not to close the page just yet!
# Click the '''Download or print codes''' button to save the codes:<br />[[File:xpc_backup_codes_download.png|740 px|border]]<br />Be sure to store the list of your backup codes in a secure place.
# Click the '''I confirm that I've saved the backup codes''' button to activate the codes.<br />[[File:xpc_backup_codes_confirm.png|740 px|border]]<br />The codes will be activated:<br />[[File:xpc_backup_codes_canbeused.png|740 px|border]]<br />
Now you can use the codes to access the X-Payments back end.