X-Payments:Setting up user authentication with backup codes

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We by all means recommend that you set up more than one method to verify your user identity. At the very least, you should create and save a list of backup codes. These codes will help you to regain access to the X-Payments back end if you lose the phone associated with your two-factor authentication settings, or if the authentication method you normally use becomes unavailable for some reason.

To create your backup codes:

  1. In the X-Payments back end, go to the profile details page (Profile > View details) and click the "Backup codes configure" link:
    Xp3 2step bc configure link.png
    This opens the Backup codes page:
    Xp3 2step backup codes.png
  2. On the page, click the Generate backup codes button:
    Xp3 2step backup codes1.png
    A popup window will be displayed providing a form for you to enter a one-time password from your preferred authentication method:
    Xp3 2step backup codes2.png
    Type in the one-time password from Google Authenticator or an SMS/text message and click Enter. The popup window will be closed, and you will see a list of backup codes generated for you:
    Xp3 2step backup codes3.png
    Note that the codes are unusable until you confirm you have saved them, so don't close the page just yet!
  3. Click the Download or print codes button to save the codes:
    Xp3 2step backup codes4.png
    Be sure to store the list of your backup codes in a secure place.
  4. Click the I confirm that I've saved the backup codes button to activate the codes.
    Xp3 2step backup codes5.png
    The codes will be activated:
    Xp3 2step backup codes6.png

Now you can use the codes to access the X-Payments back end.