XP Cloud:Users List

X-Payments Cloud User Manual

1. X-Payments Cloud: General information
2. Get Started with X-Payments Cloud
3. Two-factor User Authentication
   • with the Google Authenticator App
   • with SMS/Text Messages
   • with Backup Codes
   • Add an Alternative Method
   • Change the Preferred Method
4. General Settings
5. Payment Configurations
   • Add a Payment Configuration
   • Payment Configurations List
     
   • View the Details of a Payment Configuration
     
   • Enable/Disable a Payment Configuration
     
   • Edit the Details of a Payment Configuration
     
   • Delete a Payment Configuration
     
   • Choice of Payment Configuration for a Payment
6. Services
   • 3D-Secure
   • KOUNT Antifraud Screening
   • NoFraud Fraud Prevention
   • Signifyd Fraud Protection
   • Apple Pay
   • Google Pay
7. Users
   • Add a New User Account
     
   • Users List
     
   • View a User's Account Details
     
   • Edit a User's Account Details
     
   • Change a User's Account Status
     
   • Manage User Permissions
     
   • Request Password Change for a User
     
   • Delete a User Account
     
8. User Interface
   • Customize the Payment Form Appearance
   • Translate or Edit the User Interface Text
9. Payments
   • Payments List
   • Payment Statuses
   • Search for Payments
   • View the Details of a Payment
   • Delete a Payment
   • Auth and Capture (Capturing Funds)
   • Void an Authorization
   • Issue a Refund
     
   • Manage High Risk Transactions
     
   • Emulate Transactions
     
   • Clear Cardholder Data
   • Tokenization and Re-Use of Saved Cards
     
   • Delayed Payment Feature
     
10. Supported Payment Gateways
11. What's New in X-Payments Cloud

In X-Payments Cloud, existing user accounts can be viewed and managed on the 'Users List' page (Settings -> Users) of the X-Payments Cloud standalone admin panel:

For each user account on the list, you can see its current status. The possible account statuses are as follows:

• Full permissions: This is the permanent status used for the X-Payments Cloud root admin. It cannot be changed nor assigned to any other user in X-Payments Cloud.
• Active: This is the normal working status of a user account; it means that the user can log in to the X-Payments Cloud admin panel and perform actions within the permissions scope defined for their account. The 'Active' status is set for all user accounts automatically after account activation / email address change confirmation by the user; it can also be assigned to a user account manually by the root admin after the account has been locked (see the instructions for changing the account status).
• Waiting for email activation: This is an automatic status; it is used for newly created user accounts before account activation by the account owner.
• Waiting for email verification: This is an automatic status; it is used for user accounts for which the registration email address has been changed by the X-Payments Cloud root admin, but the change has not yet been confirmed by the account owner.
• Waiting for password recovery: This is an automatic status; it is used for user accounts for which password reset has been requested.
• Locked due to account inactivity: This is an automatic status assigned to a user account after the expiration of the account inactivity period as provided by the user account details (see the instructions for |Changing a User's Account Status).
• Locked due to danger activity: This is an automatic status temporarily assigned to a user account for which repeated failing login attempts are detected.
• Locked due to account expired: This is an automatic status assigned to a user account after the account expiration date as provided by the user account details. To unlock a user account in this state, X-Payments root admin must change the 'Expiration date' value in the account details.
• Locked by administrator: This is a status that can be used to temporarily disable a user account; it can be set manually by the X-Payments root admin (see the instructions for Changing a User's Account Status).

On this page you can:

• Open the details of a specific user account for viewing/editing;
• Lock active user accounts / unlock user accounts with the Locked by administrator, Locked due to danger activity and Locked due to account inactivity status;
• Delete user accounts.