XP Cloud:Getting started

X-Payments Cloud User Manual

1. X-Payments Cloud: General information
2. Get Started with X-Payments Cloud
3. Two-factor User Authentication
   • with the Google Authenticator App
   • with SMS/Text Messages
   • with Backup Codes
   • Add an Alternative Method
   • Change the Preferred Method
4. General Settings
5. Payment Configurations
   • Add a Payment Configuration
   • Payment Configurations List
     
   • View the Details of a Payment Configuration
     
   • Enable/Disable a Payment Configuration
     
   • Edit the Details of a Payment Configuration
     
   • Delete a Payment Configuration
     
   • Choice of Payment Configuration for a Payment
6. Services
   • 3D-Secure
   • KOUNT Antifraud Screening
   • NoFraud Fraud Prevention
   • Signifyd Fraud Protection
   • Apple Pay
   • Google Pay
7. Users
   • Add a New User Account
     
   • Users List
     
   • View a User's Account Details
     
   • Edit a User's Account Details
     
   • Change a User's Account Status
     
   • Manage User Permissions
     
   • Request Password Change for a User
     
   • Delete a User Account
     
8. User Interface
   • Customize the Payment Form Appearance
   • Translate or Edit the User Interface Text
9. Payments
   • Payments List
   • Payment Statuses
   • Search for Payments
   • View the Details of a Payment
   • Delete a Payment
   • Auth and Capture (Capturing Funds)
   • Void an Authorization
   • Issue a Refund
     
   • Manage High Risk Transactions
     
   • Emulate Transactions
     
   • Clear Cardholder Data
   • Tokenization and Re-Use of Saved Cards
     
   • Delayed Payment Feature
     
10. Supported Payment Gateways
11. What's New in X-Payments Cloud

To begin accepting payments with X-Payments Cloud:

1. If you haven't yet done so, sign up for an X-Payments Cloud trial. Create an X-Payments Cloud account and connect your online store to X-Payments Cloud. Detailed instructions for X-Cart 5 are available in the X-Cart 5 Manual (Knowledge Base). The process includes the following steps:
   1. Ensure that your online store has the module/addon for connection to X-Payments Cloud installed and enabled.
   2. From the X-Payments Cloud connection page in your online store admin panel, sign up for an X-Payments Cloud account and set up a password for it.
   3. Choose your preferred method for the 2nd step of two-factor user authentication (Google Authenticator or SMS/Text messages).
   4. Configure your chosen method of 2nd step user authentication. Configure an additional/alternative method.
   5. Confirm your account registration email address within 24 hours.
   6. Try logging in to your X-Payments Cloud admin panel from the connection page in your online store and directly (as a standalone website). For direct access to the standalone version of your X-Payments Cloud admin panel, use the URL provided to you in the email message sent to your X-Payments Cloud account registration email box.

1. Go to the General settings page and adjust the general settings and preferences for your X-Payments installation.
2. On the ' Payment Configurations' page, configure and enable one or more payment modules you want to use.
3. On the ' Online Stores' page, add your store to the list of online stores that you will use with X-Payments and enable it. On the 'Online store details' page for your store, be sure to specify the payment configurations that you will use with this specific store (NB: You will not be able to connect the store to X-Payments without it).
4. Open the details of your store for viewing and copy or make note of the connection details needed to connect the store to X-Payments: the configuration bundle, store ID and a set of encryption keys.
5. Connect your store to X-Payments.
   For manuals of X-Payments connectors, see: XP connector manuals.
6. To be able to use 3D-Secure payer authentication service (Verified by VISA, MasterCard Secure Code), configure CardinalCommerce module in X-Payments.
7. If you are going to grant access to the X-Payments back end to other users, go to the ' Users' section and create new user accounts.
   
   It is impossible to create another user with full administrator privileges. Such operations as managing users and managing encryption keys are available only to the root admin user, the one whose profile was created during the installation.
8. If you are going to store cardholder data, generate cardholder data encryption keys.

on Multistore plans, there's no need to configure online stores in X-Payments Cloud; you only need to connect each store to your X-Payments Cloud account.